- Return Window: You have 30 calendar days from the date you receive your item to initiate a return.
- Return Conditions: To be eligible for a return, items must be unused, unworn, and in the same original condition with all tags and packaging intact. We accept returns for manufacturing defects or damage during transit.
- Return Shipping: We provide free return shipping for all eligible returns. Please contact our customer service team to obtain a prepaid return shipping label.
- Restocking Fee: We do not charge any restocking fees.
- Return Address: Please send all returns to: 3512 Southwestern Blvd., Dallas, TX 75225, United States.
- Refund Processing Time: Once your return is received and inspected, we will process your refund within 1-2 business days.
- Refund Posting Time: The refund will be issued to your original payment method. While we process the refund quickly, please allow 7-10 business days for the funds to appear on your bank or credit card statement, depending on your financial institution.
